Management Communications Training
Effective communication skills are essential for success in most jobs. Great communicators know how to assess an audience, analyze a situation, and frame a discussion. Our communication skills courses address a variety of different audiences and situations.
We offer a variety of communications skills trainings, including:
- Basic Communication
- Mixed messages, misunderstandings, and misconceptions cost organizations millions each year. This basic communication skills program covers the fundamentals of interpersonal communication. By its conclusion participants should have a clear understanding of what good communication skills look like and what they can do to improve their abilities.
- Communication for Technical Professionals
- Technical people typically ask for technical training, but often what they need most is managerial, people-skills, and leadership training. During this down-to-earth program, participants will learn the secrets of those who make people skills seem easy: how to build personal credibility, deliver positive and negative feedback, improve listening skills, make small talk, rephrase for better relationships, deal with difficult people, handle negative situations, and more. Skills exercises are interactive, allowing participants to practice what they have learned in a relaxed environment. "Power Networking - Communication Skills for Technical Professionals" is the ideal program for technically competent people who want to enhance their communication skills.
- Manager Communication
- Effective communication is a critical element of successful supervision and leadership. From one-on-one discussions to group presentations, "Communicating with Influence" shows busy managers how to get positive results using proven communication techniques.
- Customer Service
- Knowing how to give great service is one of the keys to growing and sustaining a business. Our customers service programs are designed to do everything from helping your organization to establish a service strategy and behavioral standards to teaching your front-line employees how to effectively answer the phone.
- Presentation Skills
- Great content means nothing if it is not packaged and presented in an engaging way. Our presentation skills training programs are designed for beginners to experienced professionals. Through these courses participants will learn practical skills to immediately improve their performance.
- Time Management
- The productivity of individuals and organizations hinges greatly on their ability to plan and manage time efficiently. Harnessing this critical resource increases both employee output and organizational competitiveness. In this course, you gain the personal insight and practical skills to develop and implement a framework for successful time management. You adopt proven tools and techniques to make better day-to-day choices about investing your time and achieving your goals.
Custom Courseware for Corporate Groups
We will create and develop totally tailored programmes on any interpersonal skills issue you have.
Relevant, in-depth, delightful and immediately useful programmes for small groups; dynamic, energetic, entertaining, but equally relevant programmes for large groups, our tailored courses are designed to suit you to a T.
As our clients' needs change, so does our repertoire of courses: We adapt to fit our clients' changing needs. This is one of our greatest assets - that we have a group of people and a body of work capable of addressing any issue where people have to communicate better with other people.
